Answers connected to selected sources
Retrieve relevant passages from the content you approve for the experience.
RAG Systems
Retrieval-augmented generation (RAG) combines language models with information retrieved from selected knowledge sources. We plan the content, access rules, retrieval behavior, and evaluation needed for a system suited to your use case.
Outcomes to plan for
We shape this work with your team around real workflows, the systems already in place, and the outcomes the project needs to support.
Retrieve relevant passages from the content you approve for the experience.
Plan how source changes are indexed and how outdated or removed content is handled.
Define representative questions and review relevance, answer grounding, and cases that should be escalated.
Retrieval and grounding
A retrieval-augmented system depends on the content it can access, how that content is indexed, and how retrieved evidence is presented. Plan permissions and evaluation alongside answer quality.
Illustrative grounded-answer flow
Step 01
Choose and prepare relevant documents
Step 02
Find context relevant to a user question
Step 03
Return grounded content and source references
Conceptual flow · retrieval quality and answer behavior require evaluation against your content.
Scope and delivery
The final scope depends on your users, systems, constraints, and the first useful release. Typical work can include:
Defined to fit the agreed project scope
Delivery path
The sequence is shaped around the requirements and review points agreed for this service.
Select content, confirm access rules, and plan how source updates are handled.
Shape chunking, retrieval, prompting, source references, and fallback behavior.
Review relevance, grounding, permissions, and unanswerable requests against agreed scenarios.
Technology and architecture
These are relevant options rather than a fixed bundle. Final choices depend on your existing environment, requirements, integrations, and operating needs.
Retrieval orchestration option
Model provider option
Model provider option
Model / embedding ecosystem
Local model option
Data storage option
Before the build
Every service has different constraints. These prompts make the decisions behind scope visible before implementation begins.
Which sources are approved and how are they maintained?
Should answers respect existing user and document permissions?
What should happen when sources do not support an answer?
Direct answers
Every project is different. These answers cover common starting questions; the details can be scoped to your systems and requirements.
No AI system can guarantee that. We design evaluation around your use case and can include source references, uncertainty handling, and escalation paths to help people review responses.
Potentially, subject to the source formats, access permissions, data handling requirements, and the model and infrastructure selected for the project.
Connected capabilities
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Explore serviceStart with the challenge
Share what you know so far. We can help identify the key questions and a practical next step.